ROLES & RESPONSIBILITIES:
-Provide training/assistance to local technicians on course deployment and deployed sites.
-Manages IT system infrastructure and any processes related to these systems.
-Provide support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems.
-Provide second level problem identification, diagnosis and resolution of problems.
-Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
-Experience with configuring and deploying various virtualization technologies.
-Must be well-versed in VMWare (vSphere 6.x., ESXi, vCenter, Horizon View),
-Windows system administration and experience providing Tiers 1-3 help desk support.
-VMware ESXI, VMware vCenter/vSphere, VMware Horizon View
-Cisco networking devices.
-Linux, Networking (Cisco/Brocade) and Storage is highly desired.
REQUIRED EDUCATION AND EXPERIENCE:
• Master's degree and 6 years’ experience, Bachelor's Degree and 8 years’ experience, Associate's Degree and 10 years’ experience, or High School Grad and 12 years’ experience in System Administration.
• One of the following DoD approved certifications is required to meet the category/level IAT-2 (DoD 8570) requirement for this position. Security+, GSEC, SSCP, CCNA-Security, CISA, CISSP (or Associate), CASP, GSIH, or GCED. Training and Certification provided for applicants meeting the above requirements. Must possess an ACTIVE TS/SCI with POLYGRAPH CLEARANCE.
Blackynx, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.